Privacy Policy
1. Introduction
Jans Solutions Ltd is dedicated to security and handles user data according to its privacy policy. Your information will be protected because we value your trust in our services.
This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services. The practices outlined in this policy become your agreement when you use our website.
2. Data Collected
Data Storage Location
We are a UK-based organisation that operates secure web hosting services which comply with both UK GDPR and all relevant data protection statutes. Your data remains protected through secure storage methods which prevent any unauthorised access.
Personal Data We Collect
We may collect personal information, including:
- Company or business details, if applicable
- Name, email address, and phone number
- Provide information when you submit inquiries or request quotes
- All additional information which you provide through forms or communication will be collected by us
You can request to update or delete your personal information at any time, subject to legal obligations.
Enquiry & Service Data
Your contact with us and your service requests lead us to gather necessary information, which we use to handle your request, create price estimates and provide our services.
The data we collect will contain your service requirements, your location and your preferred services. The organisation uses this information exclusively for purposes related to its services.
Contact Form
The contact forms that you complete send your information directly to our business email system. The information we collect from you will be used only to answer your questions and to assist you as a customer.
We do not use this information for unsolicited marketing or share it with third parties without your consent.
Website Usage Data
When you visit our website, we may automatically collect certain technical data, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
This information helps us improve website performance and user experience.
Google Analytics
We may use Google Analytics to monitor website traffic and usage patterns. This data is anonymised and does not identify individual users.
You can opt out of Google Analytics tracking through your browser settings.
Cases for Using Personal Data
We use your personal data for the following purposes:
- Responding to enquiries and providing services
- Communicating important updates or information
- Improving our website and services
- Ensuring website security and preventing fraud
- Managing internal administrative processes
3. Embedded Content
The website contains embedded streams which display video content and social media postings. The embedded content functions exactly like a user would experience when they access the external website.
The third-party platforms track user behaviour on their content through data collection and cookie usage. We do not control these external platforms and recommend reviewing their privacy policies.
4. Cookies
Our website employs cookies to provide you with better browsing experiences. We use cookies, which are tiny files that get saved on your device to help us enhance website performance and analyse website metrics.
Cookies may be used to:
- Remember user preferences
- Improve website performance
- Provide anonymised analytics data
You can disable cookies through your browser settings if you prefer. However, this may affect certain website functionalities.
5. Who Has Access To Your Data
We do not sell or share your personal data unnecessarily.
Your data may be accessed by:
- Authorised members of our team
- System administrators for technical purposes
Access is strictly limited to what is necessary to perform business operations and provide services.
6. Third Party Access to Your Data
We may share limited data with trusted third parties only when necessary to deliver our services. This includes:
- Email service providers
- Website hosting providers
- Analytics tools
These providers are required to handle your data securely and in compliance with data protection laws.
7. How Long We Retain Your Data
We keep personal data until we complete its intended purposes, which include our legal, accounting and reporting obligations.
The right to request data deletion at any time, although the organisation must comply with legal requirements.
8. Security Measures
We take appropriate security measures to protect your data, including:
- SSL/HTTPS encryption
- Secure servers and systems
- Restricted data access
In the event of a data breach, we will take immediate action to mitigate risks and notify affected individuals where required.
9. Your Data Rights
General Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict certain processing activities
GDPR Rights
We comply with the UK General Data Protection Regulation (UK GDPR). The Information Commissioner’s Office (ICO) allows you to file a complaint about your data handling rights.
10. Third Party Websites
Our website may contain links to third-party websites. We do not assume responsibility for the privacy practices and content that these external websites display.
The privacy policies of these organisations should be reviewed by you before you share any personal information with them.
11. Release of Your Data for Legal Purposes
We may disclose your personal data if required to do so by law or in response to valid legal requests from authorities.
This may include situations involving legal claims, investigations, or to protect our rights and interests.
Any such disclosure will be carried out in accordance with applicable laws and regulations.